Golden Valley Pallet Wrap Specialists Ltd (GVPS) expects to double its turnover in 2012/13 as sales of its pallet wrap film and machinery continue to rise.
GVPS managing director Suzanne Griffiths says the company has grown year-on-year since it started trading in 2009. "I do not think there is another UK company that can offer the extensive range of pallet wrap film and machinery solutions that we do."
Griffiths says the company's success can partly be attributed to the policy of offering next-day delivery in an industry where long lead times had become the accepted norm.
"The industry's average lead time is two to four weeks," she explains. It is no wonder that GVPS has done so well in the midst of a global recession. The company's turnover for its three years of operation are GBP1.7 million (USD2.7 million), GBP5.6 million (USD8.8 million) and for the year ended 31 May 2012, GBP7.5 million (USD11.8 million).
"When we started Golden Valley, we set out to offer the highest levels of customer service by getting film to users when they need it and this has proved an extremely popular approach," Griffith says. "Our clients can minimise the amount of money they have tied up in stock because they know that we can get a fresh supply of film to them as and when they want it."
GVPS has opened a new 4,000 sqft. (372 sqm) warehouse adjacent to its existing warehouse and offices at Stonehouse, Gloucestershire. The extra space was required for additional stock to meet growing demand and to accommodate new staff. GVPS employs 30 people and has taken on six apprentices.
Griffiths tells
Forkliftaction.com News that starting up during the global financial crisis meant that even though she and the company's chairman had a proven business track record, they received no support from the banks.
"The key to the growth of the company in a time of recession is relentless hard work. Our plan to make ourselves known in the marketplace was rigorously pursued. We built a strong team of staff and strongly believe the adage 'there is no I in team' - all members of staff at Golden Valley are equally important.
"We also have great confidence in our products and are passionate about the quality of the products and also the quality of service offered," she says.