Mandatory means mandatory

Rob Vetter -
Safety First
- 29 Sep 2016 ( #789 )
3 min read
Regulations, and all the rules they reference, are mandatory. PHOTO: SHUTTERSTOCK
Regulations, and all the rules they reference, are mandatory. PHOTO: SHUTTERSTOCK
Rob Vetter is technical director and managing partner with the Ives Training Group, in Blaine, WA, USA, a leader in North American mobile equipment training systems since 1981.
How long is it going to be before people figure out that compliance with regulations, the standards they incorporate, manufacturer's instructions, etc. are not just neat little safety suggestions; they are the law?

Here's how it works: Regulations, and all the rules they reference, are mandatory. That means there is no discussion, negotiation or choice. You might think that would be obvious since they are strewn with words like shall, must and many other definitive terms that leave no room for interpretation, but apparently, to some, it is not.

Personally, I am up to here (pointing to the area between my upper lip and nose) with hearing phrases like we can't do that or that's not realistic after I tell some safety "professional" that forklift operators have to be evaluated at their workplace on the same type of equipment they will operate or that they need to wear a seatbelt. The science is in, the evidence has been weighed and considered, the decisions have been rendered (in the form of regulations). Time to move on. Not everyone agrees, but at this point your agreement is neither required nor relevant and all the rants and raves to the contrary can hope to amount to little more than incidental side notes in an incident investigation, coroner's inquest and/or the litigation that follows.

I apologise if I am being overly sardonic, but what is it about the word 'mandatory' that people do not understand? There is no doubt that regulatory compliance can be terribly inconvenient to some, but that doesn't contradict the fact that it must be done. To rail against it with nothing more than an unqualified and/or hostile opinion is akin to howling at the moon, and is just as effective.

If you want to make a case about something, then make a case. Investigate, gather evidence, and study data - both pro and con. Talk to people on both sides of the issue. Have your peers (if any) review your findings/conclusions and, if appropriate, forward your case to the appropriate entity and see what comes back. In the meantime, the rest of us will just have to stumble along in compliance with regulations drawn from empirical data processed through the designated and appropriate channels.

It's important for employers to remember that their regulatory compliance-related responsibilities cannot be delegated or deflected. Employers can delegate their duties, but never their responsibility. Since employers are responsible for regulatory compliance and all the mandatory elements incorporated therein, it is they who must face the music when there's a problem, not whomever's opinion they liked and delegated the task to.

Is it fair that an employer who tries to act in a responsible manner but engages the services of a negligent provider gets burned? Heavens, no! But that's the way it is and you can bet that OSHA is not going to give a rodent's derriere about that or anyone's opinion on what is "realistic" or conveniently do-able with respect to regulations.

To repeat a popular phrase used in the safety and health biz, "If you think compliance is tough, try an accident". If that doesn't convince you, try driving over to the victim's house to tell the family that their loved one isn't coming home. Now that's a tough one.
Also Read:
Where dock safety breaks down and how to fix it
Justin Malone
4 minute read
Where dock safety breaks down and how to fix it Safety First - 1 Oct 2026 (#1301) Justin Malone is the corporate field safety manager at docks and door supplier Miner.
What fleets get wrong when they switch to electric forklifts
Jeremy Barth
3 minute read
What fleets get wrong when they switch to electric forklifts Your Focus - 27 Aug 2026 (#1296) Jeremy Barth is a specialist at HOJ Innovations, a materials handling and warehouse solutions company which has been around since 1964.
Physical AI doesn't have a technology problem - it has a business model problem
Yael Fainaro
5 minute read
Physical AI doesn't have a technology problem - it has a business model problem Your Focus - 6 Aug 2026 (#1293) Yael Fainaro, former president & CBO with RGo Robotics, has more than 25 years scaling high-tech innovation to market across different industries. At RGo Robotics she worked closely with material handlings technical and commercial leadership on the front lines of Physical AI adoption.
For more unique stories and expert insights: read our industry blogs
Blog articles provide perspectives and opinions and therefore may contain inaccurate or incomplete information. Forkliftaction Media accepts no responsibility for errors or omissions. If you feel that significant facts are overlooked, or have a different viewpoint on a topic addressed, we invite you to open a conversation in our Discussion Forums.
Inside The News
In this week’s Forkliftaction News , we report on a number of product launches including an Auto-Navigation Forklift Robot from Chinese equipment maker Leapting, developed for utility-scale solar construction sites... Continue reading
Upcoming industry events …
October 28, 2026 - Melbourne, Victoria, Australia
October 30, 2026 - Johannesburg, South Africa
November 3-6, 2026 - Shanghai, China
Inside The News
In this week’s Forkliftaction News , we report on a number of product launches including an Auto-Navigation Forklift Robot from Chinese equipment maker Leapting, developed for utility-scale solar construction sites... Continue reading
Editorial calendar - planned features
ORDER PICKING
FLEET MANAGEMENT
HIGH-CAPACITY FORKLIFTS
CHARGING INFRASTRUCTURE
SAFETY SOLUTIONS
ATTACHMENTS
Upcoming industry events …
October 28, 2026 - Melbourne, Victoria, Australia
October 30, 2026 - Johannesburg, South Africa
November 3-6, 2026 - Shanghai, China