Dimos Maschinenbau, manufacturer of warehouse and industrial trucks as well as system supplier for the air cargo sector, is establishing a branch office in Dubai, United Arab Emirates. With this move, the family business based in Peterberg, Germany is strengthening its local customer and project support and taking a big step towards internationalisation.

The connection between Dimos and Dubai began in 1999, when the manufacturer delivered the first pallet mover to Dubai International Airport. Today, numerous other products from the air cargo portfolio are in use in the Arab region, in particular the X-Way Mover multifunctional vehicle.

Under the new arrangement, the Dimos Projects & Systems department will represent the business in the United Arab Emirates independently, with administration from Germany. The Dubai team, consisting of technicians, programmers and sales staff, continues to carry out, finalise and follow through orders and processes on site.

“We are enabling a new generation to emerge in Dubai, but we are relying on a team that is established in the market with a large number of project successes and a high level of customer trust in the United Arab Emirates,” says sales manager Pascal Schütz. “Our customers will retain their long-standing contact persons, who can now offer even more intensive support.”

The company plans to further develop and strengthen the air cargo sector it has built up in Dubai, but at the same time is looking towards the materials handling market: “In the medium term, we would like to position ourselves in the Dubai area as a contact for warehouse and industrial trucks for all industries and actively shape the market there, which is characterised by innovation and visionary thinking,” Schütz adds.