Service Coordinator United States
Danville, IL, United States
As soon as possible
As a Service Coordinator with MH Equipment, you will work closely with other individuals in the Operations, Sales, Service, Parts, Rental & Resale and Aftermarket Departments.
MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs. We have won the Hyster "Dealer of Distinction" award multiple times. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.
For more information on who we are and what we do, please visit our website at www.mhequipment.com. We look forward to hearing from you!
Open, close and review work orders for completeness and accuracy; transfer work order notes, if necessary.
Process work orders, check for customer specifics, add notes, miscellaneous charges, send to parts, close work orders.
Compile and send monthly reports as required.
Strong typing skills.
Dispatch and cover overflow calls when necessary; enter dispatch information into log.
Adhere to all Company policies and work rules.
Perform all other duties as assigned.
Requirements / Skills
Professional and courteous customer relations skills and phone etiquette
Strong organizational and time management skills
Ability to cope with pressure, multiple projects and frequent interruptions
Knowledge of computer software such as Windows and Microsoft Office, and strong typing skills.
Proficient verbal and written communication skills
Ability to work independently and manage time effectively.
Working Conditions: Hours will be 7:30 a.m. - 4:00 p.m., Monday through Friday with some overtime required. This is an hourly position.
Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.
MH Equipment is proud to be an Equal Opportunity Employer
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