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Cincinnati, OH, United States
Aftermarket Sales Representative
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Full time
Description
If you are an outgoing and driven individual who is seeking career satisfaction with a financially stable company, join the team at MH Equipment! As an Aftermarket Sales Representative with MH Equipment, you will be responsible for developing Customer relationships and increasing the sales of the aftermarket offerings of parts and service available from MH Equipment Company as well as catalogue and allied sales. A “Territory” made up of identified Accounts and/or a designated geographic area will be assigned for coverage to each ASR by their Manager. Additionally, this individual is responsible for achieving agreed upon sales results in accordance with the determined Aftermarket Sales Representative expectations.
Company Overview
MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs. We sell a broad selection of Hyster forklifts and Yale truck lifts that will fulfill any job specification as well as a terrific array of other new and used material handling equipment. We have won the Hyster “Dealer of Distinction" award multiple times. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Being a member of the MH Equipment family means being part of a fast-growing company that offers daily opportunities to learn and succeed. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.
For more information on who we are and what we do, please visit our website. at www.mhequipment.com. We look forward to hearing from you!
Primary/Essential Responsibilities:
•Obtain, maintain and optimize Customer relations through planned and regular sales visits and communications
•Obtain sales objectives
•Identify target prospects and create strategic action plans to develop the accounts as Customers
•Perform audits of customers’ fleets and make appropriate recommendations
•Follow-up on all Customer leads from external and internal sources
•Maintain Customer information files and notes with periodic review with management
•Participate with product promotions from external and internal sources
•Manage all custom programs installed at the assigned accounts
•Promote sales of catalogue and allied products
•Promote operator and technical training
•Sell periodic and full maintenance contracts
•Resolve any Customer issues, problems or complaints to satisfy the Customer
•Support account terms and assist in account collection if required
•Participate in determination of any credits and/or returns
•Enhance vendor relations by supporting programs and working with their representatives
•Attend and participate in all sales or Company meetings
•Participate in Company sponsored training sessions for enhancing selling skills and technical knowledge
•Produce periodic budgets, plans of action, summaries and other reports or lists as necessary
•Communicate regularly with inside sales personnel and management
•Present a professional image in personal appearance, dress and preparation
•Follow Company policies and procedures
•Pursue increasing knowledge of the Territory and Competitors
•Perform other duties as assigned
Requirements / Skills
Job Requirements:
•Experience in material handling sales is preferred
•Great interpersonal skills – Displays honesty, ethics and integrity at all times
•Ability to organize a selling plan and exhibit time management skills
•Competency in time and territory management
•Customer Relationship Management (CRM) usage an asset
•Strong verbal and written communication skills
•Valid driver's license, proof of insurance and dependable vehicle
•Proficient computer skills utilizing Microsoft Office including Outlook, Excel, Word, PowerPoint, web searches, etc.
•Must meet physical requirements of the job
•Must have prompt and regular attendance
Working Conditions
Flexibility to work when Customer needs require it and may exceed a 40 hour workweek with some overnight travel and weekend work. The Aftermarket Sales Representative must have a reliable car to use for considerable travel in the territory.
Benefits
At MH Equipment, we understand that our employees work hard, so we offer competitive compensation, a generous benefits package and a positive work environment that recognizes integrity, inspires passion and enables personal growth:
•Medical, dental and vision insurance
•401(K) retirement plan with employer match up to 50%
•Additional sales commission and bonuses
•Monthly auto allowance for travel expenditures
•Pre-tax flexible spending account for healthcare expenses
•Life and voluntary supplemental life insurance
•Short and long-term disability insurance
•8 hours of paid time per year to volunteer at a charity of your choice
•Company provided cell phone and laptop
•Employee Assistance Program
•Financial assistance for adoptions
•Travel assistance
•Designated corporate charities
MH Equipment is proud to be an Equal Opportunity Employer.
