Discussion:
Toyota8Series

Hi all,

Anyone had tried the truck yet ?? Any comment ?


Thanks
  • Posted 22 Apr 2007 12:19
  • By Joei
  • joined 20 May'06 - 23 messages
  • Kepri, Indonesia
Showing items 21 - 40 of 43 results.
Steve I

They have a max lift of 220 inches with data plates listed at 24 and 30 inch load centers. We had asked for the ratings at 27" LC. Our products are 48 and 54 inch wide.

We requested a list of capacities at 12inch lift increments. The data we received actually showed less capacity at the 27inch load center then the 30inch listed on the data plates. This data we were told came from Toyota. I know it can not be correct. We are lifting rear tires off the ground at lower heights and weights than the data provided. It will I am sure be handled by Toyota, Its just taken alot to get some action.
  • Posted 23 Jun 2007 12:20
  • By wallboard
  • joined 22 Jun'07 - 4 messages
  • Kentucky, United States
Hi Wallboard,

I would have understood your comments in a different light had you said "Allways double check the capacities when you order forklifts from a new vendor". Not just Toyota. Perhaps, though, that was a what you meant?

As to the other details you mentioned, I am sure that your company has purchased the safest forklift available no matter how the SAS is implemented. I am also sure that your local dealer will work closely with your company to quickly resolve all issues of dissatisfaction.

BTW how high are you lifting these loads? What is the load center? You have got me curious. 25 years in the business and I just can't help myself.

I can assure you of one thing. No company in this industry will work any harder making sure you are satisfied than Toyota and its dealer network.

Respectfully,

Steve
  • Posted 23 Jun 2007 11:55
  • By steve_l
  • joined 11 Nov'05 - 20 messages
  • Tennessee, United States
We are what we want to be if we work hard enough....
Hi Steve I

First thing- this discussion was off topic before I typed a word.

Second- Cost of Trucks was not the deciding factor, you are correct the Toyota trucks cost more. The main reason why Toyota was chosen is because of the safety features of truck. The SAS system was the big selling point and the axle lock cylinder. The thing is after receiving our trucks we find out that the axle lock cylinder is not a feature used on our trucks. Although the brochures on the trucks and Toyotas web site also mention it. It was also listed on our quotes.

Third - The loss in capacity is significant, nearly 2000 lbs. at the same lift height and load centers. That may not seem like a lot to some. But when you have the change operating procedures and loose productivity it is a big deal. The attachments used are the same model Cascade carriages used on our Yale trucks. The only difference is that our new attachments are 200 lbs lighter. That was a result of a fork with a lower back and Cascade re-engineering.

You are correct, our problems have a lot to do with the dealer, but Toyota had a hand in the specifications of our trucks and they were both informed of our load weights. We were assured that the trucks ordered would handle the loads.

I am not saying Toyotas are a bad machine, they seem like they are well built. I am not a complete Yale fan either. I could write a book on the problems I have had with them also.

Thanks for your comments
  • Posted 23 Jun 2007 11:17
  • Modified 23 Jun 2007 11:24 by poster
  • By wallboard
  • joined 22 Jun'07 - 4 messages
  • Kentucky, United States
Hi Wallboard,

Thanks for the comment that has nothing to do with this discussion. Nonetheless since we are here to help out. It sounds like you have an applications problem and need to get with your dealer. IMHO, no manufacturer builds 15,500 lb capacity units that lift so much more than 15,500 lbs that they would qualify for a comment like "can't even come close to lifting what our Yale's can". Not sure what the problem is but it sure isn't Toyota's fault. Lost load centers, attachment differences, fork sizes and weights all will impact on a forklifts usable capacity. Those are dealership issues. Nice shot at Toyota though.

By the way since Toyota is much more expensive (times 11 forklifts) on those capacity forklifts than Yale why did your corporate switch to Toyota? I bet that would be of interest to everyone.

Good Luck!!
  • Posted 22 Jun 2007 11:44
  • By steve_l
  • joined 11 Nov'05 - 20 messages
  • Tennessee, United States
We are what we want to be if we work hard enough....
I know this was about the 8 series trucks, but I just started reciving my first Toyota trucks which are still in the 7 series. 7FGU70. I have recived 7 total of 11 ordered. 6 of the 7 have started setting all kinds of codes in the engine (GM 4.3). One truck had ran less than an hour.

These trucks are replaceing our Yales GLP155 models. The Toyotas which are the same base capacity can't even come close to lifting what our Yales can.

Our corporate headquarters has since put a hold on a second order we have placed.

Allways double check the capacities when you order Toyota.
  • Posted 22 Jun 2007 11:26
  • Modified 22 Jun 2007 11:27 by poster
  • By wallboard
  • joined 22 Jun'07 - 4 messages
  • Kentucky, United States
I've priced both...Toyota and Hyster cost pretty close to the same amount. Depending on where you are in the US, Hyster is more pricey. Toyota does have a great lease program though.
I haven't had any problems with my new Hysters, and I have over 100 of them total, both cushion and pneumatic. The wet disc brake option on the 8,000lb pneumatic Hysters is warrantied for 10k hours! My Hyster dealer did a parts pricing comparison and it was well over 20% difference. The Toyota salesman didn't know what to say. Maybe the Toyota truck is better, but the Toyota salesman got out hustled (or maybe I did!)
So far no problems and its been about a year...cross my fingers! I'll probably show up tomorrow with 5-10 machines down. But like I said before, the Hyster dealer support is great. My care reps at the various locations show up at least once a week to make sure everything is going okay and do surveys on tires, forks, etc. I guess Hyster just gives me peace of mind.
  • Posted 15 Jun 2007 14:21
  • By tom_j
  • joined 6 Oct'04 - 13 messages
  • Oregon, United States
hyster parts might be 10 to 20% less
but the toyota will break down half as often
you do the math lol

in forklifts you get what you pay for
buying more expensive trucks fleetwide may save a substantial amount more in the long run than buying trucks with a cheap initial acquisition cost

this is why brands like toyota and linde do quite well even though they are higher priced
  • Posted 15 Jun 2007 13:37
  • By justinm
  • joined 13 Apr'06 - 604 messages
  • New York, United States
New York, New York its a heluva town..you know that The Bronx is up..and I'm Brooklyn down
I will agree with Mr. Toyotaman. The 8-series is a strong, good product. I have a lot of colleagues that use Toyota and love them. I personally am a Hyster user and like them for the simple fact of the dealership I use. Plus, the new Fortis series is a good machine. I run 17 different facilities in OR, WA, & northern CA & Hyster always has the part, rental machine, or service tech when I need them. Plus, Hyster parts are reasonalbly priced, something I cannot say about the Toyota machines. Their parts seem pretty expensive from what I have encountered.
Otherwise Toyota is a good mfg & they do have a good product. But, everyone's truck has to be decent anymore, otherwise they wouldn't be around. Best advice from me would be to find a dealership that cares, no matter what the brand is, like I have done.
  • Posted 15 Jun 2007 12:26
  • By tom_j
  • joined 6 Oct'04 - 13 messages
  • Oregon, United States
at the end of the day it,s not the make of truck because there all starting to merge take new toyota electric it,s just a rebadged BT. nissan rebadged rocla. jung, boss,yale all the same. hyster rebadged ormic italian crap. it all down to the driver and applaction and the sales man most salesmen will try sell the customer wat he wants to sell not wat the customer needs
  • Posted 14 Jun 2007 07:25
  • By milo
  • joined 13 Jun'07 - 19 messages
  • dublin, Ireland
What??!!??
  • Posted 12 Jun 2007 10:42
  • By steve_l
  • joined 11 Nov'05 - 20 messages
  • Tennessee, United States
We are what we want to be if we work hard enough....
OK???
  • Posted 12 Jun 2007 10:28
  • By Toyotaman
  • joined 5 Apr'07 - 56 messages
  • Rhode Island, United States
Richard,

All I can tell you is that I worked for Yale for many years. Once I made the move to Toyota I discovered a much greater appreciation for the standards of manufacturing and expectations that manufacturers have of their dealers. I have trucks delivered to customers and don't have to deal with phone calls for warranty work that I had with Yale.

I had a customer the other day that had a 1994 3-wheel truck that had 37,000 hours and 27,000 miles on it. I asked the custoemr what work had been done? He said "tires and that's about it".

There's a reason that the majority of major manufacturers of anything and everything follow "TPS" Toyota Production System.

I've been to the manufacturing plants for Toyota, Raymond, Komatsu and Yale/Hyster. Nothing compares to the investment that Toyota has made in it's plant in Comumbus, In.

Yes of course I am biased, but I have had the opportunity to work for or with at times most major lift truck manufacturers and have some perspective.
  • Posted 11 Jun 2007 10:28
  • By Toyotaman
  • joined 5 Apr'07 - 56 messages
  • Rhode Island, United States
"idle up" is to max out efficiency and bring it up to full horsepower
lifting a load at 700 rpm isnt very good (for the engine, pump, emmisions, etc) either
so its not a question of being underpowered..but its a question of correct utilization of available power and efficiency
  • Posted 9 Jun 2007 15:39
  • Modified 9 Jun 2007 15:40 by poster
  • By justinm
  • joined 13 Apr'06 - 604 messages
  • New York, United States
New York, New York its a heluva town..you know that The Bronx is up..and I'm Brooklyn down
Toyotaman; by your user name I can see where your allegiances lie. I have to say that I am not a big Toyota fan or do not see where any Japanese truck that I have seen or driven is any better than any other truck. The one thing that I've noticed that all Japanese trucks have in common, especially those with "C" channel triple masts is this: Lift a full load at maximum fork height, Side shift the load and watch the mast deflection. Pretty scary to me...and I'd still like to know why most Japanese trucks need to employ an "idle up" device to keep the engine from stalling if the engines are indeed correctly sized to the truck. My guess is that the 4Y engine just might be a little too small to power a 6,000# pneumatic.
  • Posted 8 Jun 2007 23:44
  • By duodeluxe
  • joined 11 Feb'05 - 923 messages
  • United States
duodeluxe
Dito to Steve I.

Steve, I can't wait for the 8-Series Class 3.
  • Posted 8 Jun 2007 20:02
  • By Toyotaman
  • joined 5 Apr'07 - 56 messages
  • Rhode Island, United States
Hi Folks,

As a Toyota dealer I can say that sales of the new 8 series forklifts are booming. Initial quality has been excellent and the ergonomic improvements are very visible and well received by customer's drivers.

BTW I am sure that the Toyota name is resented in much of Michigan. And we all know why. Here in the South the Toyota name plate means quality, reliability, and value. Is it 5 or 6 years in a row that Toyota has been the number 1 selling forklift in the US? I have lost count. And that achieved in spite of a mediocre Class 2 product offering. Customers vote with their wallets and vote they have.

If Clark, Hyster/Yale, Mitsu, or Nissan can build a better product than Toyota then do so and string 5-6 Number 1 years together. Competition makes us stronger as an industry. Real sales pro's know that, whether young or old. Japan did not put Clark out of business. Poor management and arrogance towards their customer's needs did. And let's not forget that good old Clark owes its very existence today to a Korean Company.

Good Selling!!
  • Posted 8 Jun 2007 11:40
  • By steve_l
  • joined 11 Nov'05 - 20 messages
  • Tennessee, United States
yeah i have to agree
toyota makes 1 good machine
im a mitsu/linde dealer and i work on alot of off brand stuff (ALOT of clark)
toyota do seem to last a long long time
japanese trucks are high quality products (mitsu's are built in houston texas) with better design with maintenance in mind than american trucks
nice of hyster to route the hyd/trans lines directly below the starter bolts on the gm engine (yeah fun times getting those out of the way)
**** trucks use bent pipe along the frame to clear obstructions (small extra up front cost to lower maint costs to the customer to encourage repeat sales)
clarks with the mitsu engine the starter take 3 times as long to get out as a mitsu with the same engine and starter setup just because of the poor location of the hyd valve and piping
(i can get 1 out and back in of the mitsu in 5 minutes (4g63 etc)

lindes are great machines too
i believe # 2 selling behind toyota worldwide
(www DOT iht DOT com/articles/2006/11/06/bloomberg/bxbuyout DOT php)
most who buy lindes dont go back to another brand even though they are much more expensive
  • Posted 3 May 2007 14:16
  • By justinm
  • joined 13 Apr'06 - 604 messages
  • New York, United States
New York, New York its a heluva town..you know that The Bronx is up..and I'm Brooklyn down
Tom,

The fact that you're in MI and sounds like you sell Yale or Hyster may mean you work for a friend of mine Darrell W.

"It easy to be negative" this is one of the earliest lessons I learned in the lift truck business.
This will get you a few deals but it will lose more for you in the long run.

As far as price is concerned I have lost many deals to Hyster and Yale on price. I know why because I have their pricing and on about 50% of the trucks Yale and Hyster is less expensive than Toyota especially when the factory gives a couple of extra points of discount to buy some market share.

As far as quality is concerned, Toyota makes a quality product which is why they are #1 on cars worldwide and in the US. Toyota has been #1 in lift trucks in the US since 2002 with about 19% of the market with Toyota alone (more if you include Raymond).

We regularly have trades that return with 20,000-30,000 hours. No smoke and still run well. Not to say that the Mazda or GM engines don't last this long, but in my experience selling these engines they last 20,000 hours tops.

NACCO builds a quality product. The dealer cost is within 1% +/- of Toyota depending on the model.

Toyotas has seemed to follow the philosphy of "KISS". Use one reliable engine for a long time and perfect it. Toyota has used the 4Y engine since 1986. Hyster has used the GM 2.4L for even longer I think. Yale has used the 2.0 and 2.2L Mazda for a long time.

As far as the profits are concerned, you don't have a leg to stand on. Toyota is a publically traded stock just like NACCO. People from every country around the world probably own both stocks. This is where the profits go!

Every truck sold in the US by Toyota is built in North America. NACCO can not say this.

Sell the positives of your own product rather than the throwing mud at the competition.

PS. Exacty what problem with Toyota have you seen that make Toyota "Junk"?
  • Posted 29 Apr 2007 22:51
  • By Toyotaman
  • joined 5 Apr'07 - 56 messages
  • Rhode Island, United States
Toyotaman,

I may sound like an old school Clark Salesman (ha) infact I used to sell them years back. But enough is enough! I see my customers I lost to **** Crap coming back to me now and they are not sold on "Cheapest is always best" Any of us that have not sold out Amercia can understand this. Ture you make all your parts under one roof.
Your mast is junk!! Here in Michigan we have seen a TURN AROUND
Customers are seeing the value in buying American and keeping Americcan dollors here where they belong. Oh BTW I never try to sell the Mazda, Always a good old American 2.4 General Motors Engine LP Injected. I hae won many deals pointing out the fact that Toyota is junk and why would you even consider puting money into the ****'s wallet? Yeah I may be old school and don't shop at a Super Walmart and drive American Cars.
  • Posted 29 Apr 2007 20:45
  • By Tom_H
  • joined 24 Nov'06 - 6 messages
  • Michigan, United States
Tom,

Having work for Yale for many years I am well aware of where the components they purchase to assemble their trucks originate. Mazda engines, Sumitomo transmissions and many other manufacturers from overseas that they use to assemble their products.

Notice I used the term "assemble" a few times. Toyota is a true manufacturer that builds it's own mast, engine, transmission, frame and steer axel.

By the way who has the largest lift truck plant in the US? The answer is Toyota, almost a million square feet in the heart of the US. Employing almost 1,000 people at this plant alone. This is one of 4 plants in North America for Toyota/Raymond.

Another note TM is the stock symbol for Toyota and NC is the symbol for NACCO. They are both traded on the NYSE. So the profits go to the stockholders! Guess who the 2nd larest shareholder is? Fidelity Mutal Funds! Over $1 Billion is shares! Does anyone have their 401Ks invested with Fidelity?

Please excuse the rant. But Tom reminds me of the old Clark salesman from the late 1970's that said "I'd steer clear of any **** Crap".

By the way Clark ha dthe world by the shorts hairs then with over 30% markets share and today have about 4%.
  • Posted 28 Apr 2007 22:08
  • Modified 28 Apr 2007 22:10 by poster
  • By Toyotaman
  • joined 5 Apr'07 - 56 messages
  • Rhode Island, United States

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