Hi Steve I

First thing- this discussion was off topic before I typed a word.

Second- Cost of Trucks was not the deciding factor, you are correct the Toyota trucks cost more. The main reason why Toyota was chosen is because of the safety features of truck. The SAS system was the big selling point and the axle lock cylinder. The thing is after receiving our trucks we find out that the axle lock cylinder is not a feature used on our trucks. Although the brochures on the trucks and Toyotas web site also mention it. It was also listed on our quotes.

Third - The loss in capacity is significant, nearly 2000 lbs. at the same lift height and load centers. That may not seem like a lot to some. But when you have the change operating procedures and loose productivity it is a big deal. The attachments used are the same model Cascade carriages used on our Yale trucks. The only difference is that our new attachments are 200 lbs lighter. That was a result of a fork with a lower back and Cascade re-engineering.

You are correct, our problems have a lot to do with the dealer, but Toyota had a hand in the specifications of our trucks and they were both informed of our load weights. We were assured that the trucks ordered would handle the loads.

I am not saying Toyotas are a bad machine, they seem like they are well built. I am not a complete Yale fan either. I could write a book on the problems I have had with them also.

Thanks for your comments