Did you ever get the truck operational? What style of battery plugs is used? Assuming they are the "Euro" black pin plugs, you have an issue with the communication pins and or the positive or negative pins also. They wear and are not designed to move, so when they wear, the contact is lost. The 4 smaller pins are for can communication back and forth from battery and charger. Turns it on, may have a temp monitor, type of charging. Delta Q, CAN, or non can charging format. There should be a drawing for your pin locations to be in correct position. When the plug is apart, never have power and or touch any of the pins together. You may have to reset the BMS internally in the LI-ION battery only if power won't turn on the UIM display.
Pins are 98% the issue unless they broke or touched together.
Its possible with genric file also
Dear friend, thanks for your kind support, I'v received the mail.
Yes I have truckcom 2.12 but I don't have the package 7584588-011 which is installed in the truck.
Check the BMS and also the PMU
Can you make truckreport of the truck and also from the battery !!
Normaly when you can make there wil noted the problem.
I did send 2 minit ago Let me know if you have it.
Local time here are 5 aug 12:00 afternoon
Dear friend,
Thanks for the reply, I've checked my email but not received.
Hello Syed
today i send info for you
Please advise me how to resolve this issue
I have tried another same charger to charge this battery but it also give same error. Currently the battery voltage are 46.6 volt.
Tried new BMS on this battery but it is not working with the charger nor truck even the old BMS works only with that truck.
The charger has three CAN wires and found 12.3 volt between two of them which goes to the BMS after connecting the charger connector with battery and the third wire gives 12.3 volt which is receiving from BMS.
Is charger is not working due to low voltage of battery or is the BMS is faulty?
The truck model # RRE250H, serial number is 6695259 year 2019 and the battery part number is 7648723-003, serial # 6695259-BATT, also the BMS is black ( part # 7633816-001) with separately contactor attached.
The charger is from Micropower Lion 200 48/300 and showing error "connect battery" and "CAN timeout".
Hello Syed
What type Battery (module Micropower/ maybe Eve module ) Seriel number truck and plate on battery send me.
Problem no communication ( wiring ) Fault code battery !! Report off BMS Battery
Truckreport of the truck Do you have truckcom! are BMS gray ore Black with PMU unit.
Regards,
Traigogen.