Discussion:
Hyster & Yale Dealers

This should certainly shake things up.



Newsletter #420 (View other news stories)
Arnold, H&E weigh deal involving NMHG brand
Salt Lake City, UT, United States
Wednesday, 22 Jul 2009


While nothing is final yet, Arnold Machinery Co may add Yale product at its Hyster dealerships in five states, linking Nacco Materials Handling Group (NMHG) brands.

"We will sell both (Hyster and Yale) brands in our Rocky Mountain territory," says Rex Mecham, president of the materials handling division of Salt Lake City-based Arnold Machinery. "What we announced was based on a change in NMHG policy now allowing single owners of a brand" to acquire and market NMHG's other brand in North America.

Arnold has agreed in principle to purchase the Yale business in Nevada, Arizona, Colorado, Utah and Idaho from H&E Equipment Services Inc of Baton Rouge, Louisiana and may complete the transaction by 31 July.

If concluded, the Arnold-H&E transfer might become the first of several geographic NMHG dealership consolidations.

Senior executives of NMHG and parent company Nacco Industries Inc met in June in Chicago to discuss possible distribution-consolidation avenues with certain Yale and Hyster dealers. Each attendee was required to sign a non-disclosure form.

"We have been looking at improved organisation designs for some time as a growth strategy and to better support our dealers and customers, and our ultimate goal is strong Hyster and Yale representation in every market," says Colin Wilson, vice president and chief operating officer for NMHG in Greenville, North Carolina. "NMHG has not changed its view with regard to consolidation of brands. There is a Yale brand, and there is a Hyster brand. The two brands will not be combined."

NMHG managers and dealers are aware of an effort at joint venture Mitsubishi Caterpillar Forklift America Inc (MCFA) of Houston, Texas. Beginning in 2006, MCFA established a two-brand, one-channel distribution strategy (Forkliftaction.com News #217) for its Caterpillar and Mitsubishi forklift brands. Wilson says the NMHG approach is not the same as MCFA because NMHG will continue to offer a full product line through both the Hyster and Yale dealer channels.

Arnold Machinery and H&E reached an agreement in 45 days. Al Richer, chairman of Arnold, called John Engquist, H&E president and chief executive officer, on 1 June, according to Mecham. Top executives of each firm met on 6 and 7 July, and, internally, Arnold disclosed the agreement 15 July.

"It is the goal of both H&E Equipment Services Inc and Arnold Machinery Co to make this transition as smooth as possible to both the company's employees and our valued customer base," the announcement says.

Eight branches slated to add Yale include Arnold locations in Las Vegas, Nevada; Tucson and, for the Phoenix market, Laveen, Arizona; Colorado Springs and Denver, Colorado; Salt Lake City and St George, Utah; and Meridian, Idaho for the Boise market.

A senior H&E executive acknowledges, "We are in discussions (with Arnold). Nacco has a desire to consolidate where they can," but, as of 20 July, NMHG had not officially approved any deal.

Arnold Machinery started working with the Hyster brand initially via a verbal agreement in October 1944. On that basis, "we claim to be oldest independent Hyster dealer in the country," reports Mecham, who started with Arnold in 1974.

Prior to factoring in the H&E assets, the material handling division accounted for 40% of Arnold business, according to Mecham. Other Arnold divisions focus on mining, construction and farm implements.

Mecham identifies upcoming goals: "Increase marketshare for Hyster and Yale, not diminish either brand" and organise service, parts and inventory resources "to take care of these two products."
"Over the years, we have tried to expand and grow," Mecham adds. On 1 October 2008, Arnold purchased the Hyster rights for North Dakota, Minnesota and western Wisconsin from RDO Equipment Co of Fargo, North Dakota, a major John Deere equipment dealer. In April 2006, Arnold acquired the Hyster market for Colorado and most of Wyoming from Materials Handling Co of Denver.

In addition to Hyster and soon Yale, most Arnold locations represent the Sellick, Bendi, Drexel and Combilift brands, and some branches carry the Manitou, Shuttlelift, Hoist Liftruck and Taylor Dunn lines. Also, Arnold sites stock forklift attachments from Cascade, Brudi and Bolzoni Auramo.

In existing locations in the Rocky Mountain region, H&E is expected to retain its aerial work platform business involving Genie, JLG, National Crane, Manitex, Elliott, Tadano and Lift-A-Loft brands. Other core H&E categories involve cranes and earthmoving equipment. H&E also represents Komatsu, Skyjack, SkyTrak, Bobcat, Taylor and Blue Giant brands.

Publicly traded H&E has 63 full-service facilities in various US regions and reported a profit of USD43.3 million on 2008 sales of USD1.07 billion.

H&E acquired the assets of JW Burress Inc of Roanoke, Virginia with 12 locations in four middle Atlantic states for about USD144.1 million on 1 September 2007 and the assets and some liabilities of Eagle High Reach Equipment Inc of La Mirada, California with four locations in southern California for about USD66.3 million on 28 February 2006.

NMHG Holding Co is a subsidiary of publicly traded Nacco Industries of Mayfield Heights, Ohio and, through NMHG, designs, engineers, manufactures, sells, services and leases forklifts and aftermarket parts under the Hyster and Yale brand names. Two reportable business segments are wholesale manufacturing, known as NMHG Wholesale with 2008 sales of USD2.74 billion, and retail distribution, known as NMHG Retail with 2008 sales of USD84.2 million.
  • Posted 25 Jul 2009 02:51
  • Modified 25 Jul 2009 02:52 by poster
  • By EasyM
  • joined 14 May'05 - 101 messages
  • South Carolina, United States
Showing items 21 - 40 of 68 results.
Uniteds contract with Hyster is up December 31st, I sure hope a strong dealer picks up the pieces out here. I have a lotta time in with the brand and would like to get in on the bottom floor when the new dealer takes over.
  • Posted 12 Dec 2009 10:54
  • By Insidestaight
  • joined 10 Dec'09 - 5 messages
  • Indiana, United States
Something new everyday
Yale dealer for michigan is ALTA! which i work for....the hyster dealer at this time is midstate indusrtial...there footprint and numbers for the state aren't near what ours are so i'm hoping we will overtake the hyster dealership....
  • Posted 11 Dec 2009 11:33
  • By michael_b
  • joined 5 Dec'09 - 15 messages
  • Michigan, United States
fix it right no hacks!
I have watched the decline of the Hyster dealer in Chicago for a couple of years. Rumor has it that a new dealer will be coming in shortly. I worked for and keep in touch with both the Hyster and Yale dealers out here. Rumors are flying everywhere and most of the employees have no clue. However today I here Aurora lift truck was purchased and some how they will be involved with the new Hyster dealer. I also heard that a deal may have been cut with United lift.Who is this dealer in Michigan?
  • Posted 10 Dec 2009 09:10
  • By Insidestaight
  • joined 10 Dec'09 - 5 messages
  • Indiana, United States
Something new everyday
While it would be easier to blame Hyster's shrinking market share on Yale, that is not the case. Since NACCO purchased Hyster in the late 80's Hyster has had issues. First and formost was the loss of their independence and the esprit 'd corps that was part of the "old" Hyster Company. Initially the Hyster and Yale products were different, then over time they became similar and finally identical. The sharing of the specific product lines with Yale getting the bigger pneumatics (only up to 36,500 lbs.) and Hyster getting the Yale walkie line and Class II product also occured over time. As this happened both Hyster and Yale dealers would go into each others account and say that they could sell the same product at a better price and did wind up cannibalizing some of each others accounts. Having said that though that was not the most significant factor in Hyster's decline. The main reason was the market pressure, brand recognition and high quality product in the Class IV and V market that Toyota presented. Remember that the bulk of Hyster's share when they were strong was in Class IV and V. Yale's share was never as strong as Hyster's in those classes. Today it is Toyota that commands the Class IV and V segments not Yale. Yale did gain share in those classes over the years but it came primarily from a few National Account customers that were neve Hyster accounts to begin with.
  • Posted 6 Nov 2009 00:43
  • By sport05
  • joined 13 Jan'06 - 34 messages
  • United States
In the U.S., Yale's market share increased at the expense of Hyster's. It was all by design.

The Nacco board was loyal to the Yale brand and it showed.

Hyster dealers have been slowly bled to death.
  • Posted 5 Nov 2009 23:28
  • By EasyM
  • joined 14 May'05 - 101 messages
  • South Carolina, United States
Success breeds failure..... I think that it would be a shame if the Yale name were to replace the Hyster name. Hyster's reputation HAD been that they SOLD had quality products at a decent profit as opposed to Yale who has always been known as the company to lower their price unitil they got the deal. Remember that it was Yale that starting giving away trucks in the mid 70's, prior to that there was a fair profit on new trucks.
The biggest mistake that NACCO made was to allow Yale dealers to sell (give away) their bigger trucks which had been the last bastion of decent profitability for dealers of new trucks.
  • Posted 5 Nov 2009 23:16
  • By duodeluxe
  • joined 11 Feb'05 - 923 messages
  • United States
duodeluxe
EasyM im not talking about the situation in the usa im looking at it from a euopean point of view. Over here Yale has very little market penetration and most customers still look at them as an inferior product to Hyster.
I stick by what I say if Nacco rebrands all trucks as Yale on this side of the pond there market share will collapse overnight.
  • Posted 5 Nov 2009 09:06
  • By lifter01
  • joined 4 Jul'09 - 461 messages
  • West Yorkshire, United Kingdom
Something I forgot to mention was the electric lines offered by both brands a really different from one another. Both brands have their pet model, but I believe Hyster is the overall winner in terms of quality and length of service.
  • Posted 5 Nov 2009 05:16
  • By chublil
  • joined 28 Jul'09 - 187 messages
  • California, United States
To one and all. Hyster New England was not the first to fall. A group of smaller Hyster & Yale dealers were assimilated into a large dealership on the west coast first. This was done through buy-outs. NITCO has purchased Hyster New England. That is probably the best thing that could happen for a Hyster customer. Hyster New England was terrible!! Nacco is starting thier version of the 2B1C program. Mcfa has implemented a 2 Brand 1 Channel program about 5 years ago. This structure has benifits from a distribution stand point. I would hope that the NACCO group keep product line that will increase market share reguardless of the name.
  • Posted 5 Nov 2009 05:12
  • By Iceman
  • joined 7 Aug'09 - 18 messages
  • Connecticut, United States
EasyM, lets not forget the engine varibles along with the differences in the L.P. systems, as well as the hydraulic system variables as well. A GMC and a Chevy look a **** of a lot alike, but there are differences in quality that are hard to ignore.
  • Posted 5 Nov 2009 05:11
  • By chublil
  • joined 28 Jul'09 - 187 messages
  • California, United States
Lifter, from 3,000 lbs - 36,000 lbs capacity, the Yale is a Hyster and vice versa. Most customers know that these days.
  • Posted 5 Nov 2009 04:43
  • By EasyM
  • joined 14 May'05 - 101 messages
  • South Carolina, United States
Sorry about the confusion but what Andy said is what i was getting at. If Nacco did away with the Hyster brand in the UK and Europe and branded everything as Yale you would see there market share go into free fall lets be honest over here the Yale brand doesnt speak quality and never has done. I should know I used to work for Eddisons in Leeds the local dealer not a happy time lol.
  • Posted 5 Nov 2009 04:37
  • By lifter01
  • joined 4 Jul'09 - 461 messages
  • West Yorkshire, United Kingdom
I think the jist of Lifter's post is that Nacco would be better advised to market their products under the Hyster badge in the UK. Which to be fair you would find this point hard to argue against.
  • Posted 4 Nov 2009 06:16
  • By AndyPandy
  • joined 26 Oct'07 - 175 messages
  • Staffordshire, WM, United Kingdom
Hi lifter,with respect, I find your post a touch confusing;particularly the ending.Please clarify. Thanks.
  • Posted 4 Nov 2009 05:49
  • Modified 4 Nov 2009 05:50 by poster
  • By sean_d
  • joined 4 Mar'09 - 30 messages
  • uk, United Kingdom
In reply to cownd the big players in europe are Hyster, Linde and Toyota. Yale is deffinately a bit player and Kararit is spot on with his view that if Nacco does merge the 2 brands and renames as Yale this will devistate there sales over here
Yale has always been seen as a second rate player in this market and still is look around any large industrial area in the uk and count the number of Yale trucks then count the number of Hysters.
Merging the brands will have only one outcome in europe and that will be next to any new machines sold and bye bye Nacco
  • Posted 4 Nov 2009 04:48
  • Modified 4 Nov 2009 04:49 by poster
  • By lifter01
  • joined 4 Jul'09 - 461 messages
  • West Yorkshire, United Kingdom
I believe Hyster New England is being bought out by Nitco (the Yale dealer). The are supposed to be the first major consolidation in the Netrwork
  • Posted 3 Nov 2009 21:18
  • By Maven
  • joined 24 Jul'09 - 6 messages
  • Massachusetts, United States
Has anyone seen the Hyster-Yale dealer network consolidation effort actually being implemented? By that I mean are there dealers who have lost one line or the other, or lost portions of their territory, because of the new distribution scheme?
  • Posted 31 Oct 2009 03:59
  • By Forklaw
  • joined 12 Jun'09 - 5 messages
  • New Jersey, United States
I thought Linde was the BIG ONE in Europe?
  • Posted 31 Oct 2009 03:19
  • By cownd
  • joined 18 Feb'06 - 189 messages
  • Arizona, United States
orchidlane29@gmail.com
A view from the european perpective
I've been working for Yale in Poland for three years, observing very closely the european market. And my conclusions are not very positive for Yale.
Europe is still dominated by Hyster.
For example - on UK market in 2008 Yale located not more than 400 units. Hyster sales was several times better. In Poland Huster was 2 times better, in Germany 4 times better.
Generally, Hyster in Europe is applying to be one of the Big Players. Yale still remains a niche product.
The brand awarness of Hyster is definitely higher, the presence on the markets is twice as long as Yale's. The Hyster dealers system is less splitted. Yale dealers policy in Europe is to act through smaller companies which have too little power to get better comercial conditions and support. Even the pricing - Hyster is definitely promoted. Additionally Hyster dealers have the whole range of products in the valet. Yale dealers have no access to heavy trucks.
Generally, Hyster market position in Europe is much better than Yale.
If Nacco consideres the merge of the two brands towards Yale it's going to be disaster in Europe for them. Pretty lot of Nacco factories are here.
The european trucks market is huge and I don't think that Nacco is going to risk the significant decrease of marketshare.
If the merge is going to happen - in my opinion, the Nacco brand for Europe will by (should be) Hyster.
  • Posted 31 Oct 2009 01:40
  • By Karait
  • joined 21 Jun'09 - 355 messages
  • Poland
I know your deepest secret fear...
J.M.
I'm an ex-Yale employee from a dealership here in my town in NC and i've seen this comming for many years.
They sent me for factory training on the S.E.M controls in thier greenville plant here in NC and much to my amazement i witnessed
Hyster and Yale occupying the same building (split down the middle) and thier assembly lines were pushing
out Hysters and Yales side by side. Of course this was back when most of us noticed that thier "like designs"
were becomming more obvious as thier newer models were emerging each year or so.

So to me this is old news, it was only a matter of time before this became necessary. Thanks to the failing economy
there are many companies scrambling to survive by merging, but honestly i think there is more to this.
I think trying to gain marketshare is thier main goal and by merging they stand to gain a few points IMO ;)

Presently i work for a Cat dealership in the same town and Cat and Mitsubitshi have done the same exact thing.
So this seems to be a trend?
Obviously ;)

Welcome to the new stage in our evolution of survival!
  • Posted 30 Oct 2009 22:56
  • By Jplayer
  • joined 12 Apr'07 - 407 messages
  • North Carolina, United States
John Player Jr
_________________
LiftOne, LLC
Charlotte, NC
Email: jplayer@liftone.net

Post your Reply

Forkliftaction accepts no responsibility for forum content and requires forum participants to adhere to our rules of conduct. Click here for more information.

If you are having trouble using the Discussion Forums, please contact us for help.

Bobcat appoints new UK dealer Liverpool, United Kingdom
Global Industry News
edition #1244 - 21 August 2025
In our feel good story for the week, we report on a donation from Wisconsin-headquartered Big Joe Forklifts to the University of Wisconsin-Madison’s College of Engineering, after discovering the institution was still using one of its 1960s walkie stackers... Continue reading
Fact of the week
Portugal was the first country to implement a nationwide, automatic electronic toll collection system. This system allows vehicles to pass through toll booths without stopping, significantly improving traffic flow on highways.
Bobcat appoints new UK dealer Liverpool, United Kingdom
Movers & Shakers
Jan Zuurbier Jan Zuurbier
Global CEO, Swisslog
Board member, UKMHA
Strategic advisor, Roboteon
CEO Americas, Hai Robotics
SMV (Konecranes) 4632CC5
Balling, Denmark
New - Sale
Toyota 8FGC35U-BCS
Flesherton, Ontario, Canada
Used - Sale