Discussion:
The Shifting Sands of Forklift Operator Training.

It occurs to me that the practice of forklift operator training has been S-L-O-W-L-Y shifting over the last decade. Maybe we should start speeding-up our contribution.

The way I see it, the more effective practices for keeping operators and coworkers safe have started to evolve from a machine-centric (teach operators how to use the functions of the forklift) to a more comprehensive "job-specific" (teach operators how to accomplish their specific job tasks that require using a forklift safely AND productively). This shift in forklift-related training practices is certainly not complete. Nor is it uniform throughout the various industries, or even from one company location to another. In the United States, and other countries, government regulations and other standards groups reflect and encourage the change in orientation. For example, in addition to truck related topics, OSHA requires "workplace related topics" be taught in its 1910.178(l) standard. The ANSI/ITSDF B56.1 consensus standard has very similar "workplace-specific language. Also, the ANSI Z490.1(2009) standard, "Criteria for Accepted Practices in Safety, Health, and Environmental Training" offers a complete blueprint for developing training based upon a job/task analysis. In fact, several professional associations, many private companies, the US Navy, Army, and the Coast Guard have adopted a more comprehensive and systematic "job accomplishment approach" to training...that goes well beyond teaching equipment-related topics.

Even in this forum, it is a matter of record that credible and respected instructors have lamented the fact that the many people who hire them are NOT usually willing to pay for the work it takes to train operators much beyond the most basic of safe forklift operating skills necessary for achieving regulatory compliance. Too, I suspect that some of the most knowledgeable and skilled forklift instructors are not prepared to perform the kind of comprehensive workplace-specific analysis that would result in operators who not only master their forklifts but master the job requirements set forth by their employers for both precision and productivity (speed). It is generally assumed that those people operating forklifts will be trained on-the-job for their workplace specific duties. Some are. Regrettably (speaking as an instructor) most receive little-to-no on-job training and are left to their own resourcefulness for on-job "learning".

So, as an industry, I think we need to keep what is valuable about training operators on the forklift-specific functions and somehow encourage all employers to integrate this into their workplace-specific requirements for both safety and productivity. If that integration can be made, everyone will benefit from the obvious advantages. Especially, operators will accomplish "mastery" of their jobs. Managers will have both safe AND productive employees, and forklift instructors will have contributed to a worthy outcome...hopefully by speeding-up the S-L-O-W-L-Y shifting part.

Best wishes,

Joe-m
LIFTORdotCOM
  • Posted 8 Jul 2011 23:02
  • Modified 9 Jul 2011 00:26 by poster
  • Discussion started by joe_m
  • New Jersey, United States
www.LIFTOR.com
Operator/Examiner Certification for In-House Supervisors
jmonaco@LIFTOR.com
Showing items 1 - 1 of 1 results.
Wow, you sure hit on some hot topics for me.

I find that even the companies who do accept the price for training don't train supervisors to recognize safe or unsafe forklift behavior so they are just paying for compliance (wallet card or certificate) and the time I spend telling them what is safe and unsafe is waste as soon as that operator gets in the seat and does something unsafe and no one says anything (tacit approval) to him about it (on the job coaching).

Funny story, training at a large university and I often times spend an afternoon before the classes to walk around the facility and see where equipment is used, review what they have and often times talk to the people.

Start of the class after introductions I ask have there been any accidents or near-misses with forklifts at your facility, answers are "no, none". Then we go out and do the hands-on portion and I point out all the paint missing, dents and damage to the forklifts and surrounding columns, shelves and other structures and re-ask the question pointing to all this damage. Funny the comments I get then.

Yes, quite a gap between safe use and training and actual use in real job situations.
  • Posted 15 Jul 2011 01:45
  • Reply by jstachowiak
  • Florida, United States
Jeff Stachowiak
Sunbelt Rentals

Post your Reply

Forkliftaction.com accepts no responsibility for forum content and requires forum participants to adhere to the rules. Click here for more information.

Having trouble using the Discussion Forums? Contact us for help.

PREMIUM business

ROYPOW
Manufacturer of lithium forklift battery solutions, the global leader in the market of lithium batteries replacing lead acid batteries.
Global Industry News
edition #1228 - 1 May 2025
There is simply no ignoring the push for a greener, more sustainable materials handling equipment industry as manufacturers and customers alike seek eco-friendly solutions to reduce or eliminate carbon emissions... Continue reading
Upcoming in the editorial calendar
Hangcha CBD15
China
Used - Sale
USD1,600
Aichi RX07B
Yokohama, Japan
Used - Sale
Upcoming industry events …
May 09-11, 2025 - Bangalore, India
October 21-23, 2025 - Panama City, Panama
July 15-17, 2025 - Hong Kong, Hong Kong
Fact of the week
On average, people read 10-30% slower from a screen than from paper.
Upcoming industry events …
May 09-11, 2025 - Bangalore, India
October 21-23, 2025 - Panama City, Panama
July 15-17, 2025 - Hong Kong, Hong Kong
Latest job alerts …
Louisville, KY, United States
Louisville, KY, United States
Dubuque, IA, United States
Movers & Shakers
Linda Häkkilä Linda Häkkilä
vice president, Investor Relations, Konecranes
vice president operations, Elokon Group
President, EP Equipment Europe
Senior vice president human resources, Kalmar