After seeing the discussion about GPS trackers get into a discussion about micro-managing techs, I would to ask;
How many of you are, or know of, Service, Branch or General Managers who were service techs before they moved into management, and which ones that were the sons of the owner who worked summers in the service department during high school?
How many years were you a tech before you moved into management?
Would you ever consider going back to being a tech?
Which is "the better job"? both in honor or pay/benifits