ok
well if you are just talking about which brand is better overall then sure, what you guys are saying is true, service does come into play and it doesnt matter what brand it is, bad service will end up having a bad running machine usually.

good service usually helps prevent that but not always, some brands are just made badly and built with sub par parts (cheap), even the best service in the world will not make a particular brand any better than another in a case like that. A good tech can keep a truck running but if it winds up costing a customer alot then it kind of negates the good service because the customer is still going to look at the tech like why is my truck breaking all the time and why can you not make it run better without breaking down.

I will say this...
if you compare a standard built truck against a premium built truck in alot of cases i have found that the standard built truck with just basic controls on it usually does not have as many problems as a premium built truck, less bells and whistles so less to go wrong, less to deal with. ;o)

i was just keeping on topic about the 'standard v/s premium' part of it and was totally ignoring the other parts because that looked like that was what he was hitting on the most on comparing one against the other.
my bad :o)