Hi Jordan, Mike Edmonds here, from Eastern Lift Truck Co. I'm our Corporate Marketing Manager. Someone within our company jsut happened to notice your recent post and asked me if I would respond with an offer to help. Eastern Lift is the Hyster (and Yale) dealer in the Lehigh Valley area. You mentioned you have a proposal from a Hyster dealer. I assume you mean us. Either way, we'd like to sit down with you to review our various service programs to make sure all the details are crystal clear. We don't want you to have ANY surprises. For more than 45 years, our company slogan has been "We're Known For Good Service!" It's a core value for all 800+ of our employees and we've won numerous accolades to prove it. I invite you to contact Jeff Yoder, Allentown, PA Branch Manager or Matt Steigerwalt, Customer Service Reps Manager at (800) 332-9035 to schedule a low-pressure, informative review meeting. We're here to help. Have a great day and we hope to hear from you soon. -Mike