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I did mention that everything that I have been writing is from my own first hand account. I represent a very small market area in that I live and work in Central PA. In fact this post started because I wanted feedback from other parts of the country to see if this is widespread practice with all Toyota dealers or just relegated to the few unethical dealers that I am forced to deal with.

I know Toyota will hold a higher residual on a lease, especially the dealers in my area because they almost always end up backcharging the customer to make up for the higher residual. I didn't say this was a nationally accepted way of doing business by Toyota. It sounds like you are familiar with the Toyota leases, so I would take for granted that your dealership does not backcharge customers to make up for lost profits on higher up front residuals from what you have been posting. I think Toyota does make a very competitive product, their problem in my market area is who represents them.

As for your question, I don't sell anything anymore. In the past I've sold Linde, Heli, Lift Dynamics, TCM, Komatsu, Lancer, Drexel, Nissan and I'm sure others that I am forgetting. I have been in the parts end of this business, management, accounting and worked in the shop in my 17 year tenure. I now am a road tech working for a very large dealer, who I will not mention, so I have seen this business from all angles and I feel that I am fairly knowledgeable about the industry. Of course I don't have all the answers, (if I did I would be retired playing Xbox & drinking beer) which is why I started this post, just to gather more information.
  • Posted 29 Dec 2007 11:17
  • By batman
  • joined 29 Nov'07 - 119 messages
  • Pennsylvania, United States

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