Well it looks like Marty's product is getting undeserved flack from this side of the pond. I'm going to jump to his defence and he will remember I was instrumental in bringing the Hoist product to the UK back in the mid 90's for a large furniture company no longer trading.
His tenacity, energy and total pride in his product and workforce made it easy to do business with him.
He did everything in his power to enable his product to be supported in the UK and I'm sure he still does. However the dealers didn't always show the same level of support and it was easier to blame the manufacturer than take the responsibility to have parts available and suitably trained engineers. That's clearly the responsibility of the dealership not the manufacturer. They were happy to sell the product and take the margin but putting parts on the shelf so they were readily available was not so much of a priority.
I'm proud to know Marty, and he is a great CEO, his company is great and all of the staff are dedicated, some of which have been with him for years. His product is great most of which is niche market. I remember supplying and delivering the quad pallet handlers to a well known cola company in Dongen Holland and they were delighted with them, they were excellently maintained by Geveke and support from Marty's team was excellent.
So Marty keep up the good work and remember opinions are like A**holes, everyone has one.
Hope everyone there is good and keep producing good product.