Most lease contracts are written in a way that normal wear and tear is tollerable at the lease end so the customer can feel confident that they would not be charged for cosmetic damages. However, I have seen some Toyota leases worded in a way that leaves the end of lease inspection purely in the dealers hands and nothing is written in the contract to take care of cosmetic damages and normal wear, say on tires. That is why I posted the question, is this a nationwide Toyota tactic or just used by some dealers?
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