Albert
What we do at the company I work is to observe MHE users when we are not busy training. We fill out a observation sheet and any faults listed are sent to the H&S Manager who inputs the data on the system. If a operator is constantly making the same fault they will be spoken to/re-trained/observed/ taken off the truck depending on the fault.
This is ONLY to be used to report flooding, spam, advertising and problematic (harassing, abusive or crude) posts.