I have seen many Toyota enthusiasts on this website so I have a good industry question.
I have personally witnessed many "cheap" Toyota leases end up in huge backcharges for things as minor as pedal pads, paint jobs and questionable tires. It seems to me that Toyota buys market share by subsidizing their lease rates then backcharging the customer when the lease is over to make up for the inflated residual. The Toyota dealer sometimes tries to trap the customer by offering to roll the backcharges into a new lease with even greater residuals and subsidized rates futher trapping the end user into being a lifelong Toyota user.
To be fair, I want to emphasize that this is witnessed only by our local Toyota dealer and I don't want to speak for Toyota in general but I would like to hear some responses by past lessee's and other Toyota buffs. I would like to know if this is a local phenomenon or if this is how Toyota is grabbing market share.
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