Agreed, Konecranes have enjoyed the rewards of the original owners who understood marketing, engineering and customer satisfaction. The new regime are only interested in bottom line profit and continue to hike prices and reduce quality.
Kalmar have almost eliminated them from the UK market, which makes the Impact decision even more confusing, if they could not sell Kalmar machines they will have little chance of moving the hugely expensive Kone machines.
Who would move from Coopers to Impact in this sector? No one in the UK can understand or see any sense in this which just confirms that manufacturers only listen to the promises of volume without understanding the market.
With Coopers so well connected and highly regarded in this sector this could really backfire on Kone if someone else partners Coopers?