Hello everyone

Here is our story: We have a BT Electric Forklift has a problem with the movement of the forks. When they move upward they do not have problem but when they move downward, they move very slowly. On the same time, there is a message on the display screen of the forklift that shows Fault Code C013.

The problem is that we cannot recognize what is fault of this problem and we did not manage to find an explanation or more details about this Fault Code C013.

Could anyone advise us about this matter?

The details of this forklift are the following:

TYPE OF FORKLIFT: ELECTRIC (48V)
BRAND: BT
MODEL: RRB2C
CHASSIS/SERIAL NUMBER: 949010
YEAR: 2006

If you need any further details about this please let me know.

Thank you

Regards,
Andreas