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There are 2 distinct different markets this thread's discussing & each one has it's own set of rules

1) "If you won 35 million" is discussing the retail market & therefore has to play the game of retail marketing. Are there differences between a Mercedes & a Ford- absolutely- but if you watch the ads for both cars you'll find the "feeling" of buying a Mercedes is what motivates the buyer to make the purchase. A sign of prestige, having wealth, etc, is what sells Mercedes. My local Mercedes dealer has their showroom set up like the streets of Venice (water canals & all), you can have wine & cheese, etc while your car is serviced & you become a "member" of the dealership having almost the same "feeling" of being a member of a country club.

2) there are no "feelings of prestige, etc" when buying a piece of equipment. In my experience, the buyer wants either of 2 things- inexpensive purchase price (with the hope that higher repair bills & downtime will be limited) or absolutely the lowest cost of repairs & downtime (with the associated higher purchase price).

When the customer is willing to pay a premium for limited downtime- then the question becomes- which brand will give me the best bang for my buck? If a higher priced machine promises the best service life, the least downtime & reasonable parts costs & availability, then, if that's what the customer wants, then the purchase will be made. Following up on the promise is key & where most fail.
  • Posted 13 Jun 2014 23:44
  • Modified 13 Jun 2014 23:58 by poster
  • By bbforks
  • joined 1 Mar'12 - 1,437 messages
  • Pennsylvania, United States
bbforks (at) Hotmail (dot) com
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Brothers Adolf ("Adi") and Rudolf ("Rudi") Dassler split their shoe company after WWII due to a bitter feud, and established the rival companies of Adidas and Puma. Their personal animosity and business rivalry divided their German hometown Herzogenaurach. The town became known as "the town of bent necks" due to the intense loyalty to each brand.