a tech came today and looked at the problem. there was no chain break just that the two cylinders were not coming down at the same time so one side had more cable slack hence triggering the sensors. when the tech open some covers up he found out that the unit was never lubricated. so he sprayed half a can of chain and cable lube every where. he also lubed the nipples. but the turret will be taken back to change some bearings.
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