so very true raytech
working together looks way better in the customers eyes and this should be EVERYONES main concern, not anything else.
unfortunatly dealers are looking at market shares and not as much at the customers satisfaction. They say customer satisfaction is important but how important is it really to them? In most cases i've witnessed the money always trumps everything else when it comes down to the wire.
What they fail to see is if you satisfy the customer no matter how... the return business will outweigh any profits they want to make by trying to stifle our efforts helping each other.

now as for handsets?
most of the time they can be obtained, dealer will sell you one for a hefty price usually but when you purchase one you 'HAVE TO' insure you are getting the right programming level, like with curtis handsets, they have 4 different programming levels.... most dealers will sell you the cheapest one which is only 'user level' access... NOT good enuf to do what you need. OEM or dealer level access gets you most anything you need in menu's to setup a controller. Just remember though.... the higher access level you get the more it costs. In the end its worth it though.
I did find out that the PC version and cable will do anything that any of the other handsets will so if you have PC you could take that version and not worry about anything else.

As for raymond trucks? getting the superword in most cases is impossible unless you have a 'good friend' willing to reveal what the current raymond superword configuration is for the month. They change thier methods so often it's annoying... but i guess they want to insure no other service company can access thier system. The dealer in our area doesn't even allow thier tech's to talk to any other techs anywhere... if they get caught they get fired. Rediculous isnt it? sighs

Just my thoughts on this....