(FWIW, I had the forum moderator change my forum display name)

Latest word is a software update from the factory to be installed today or Monday and the ECR delivered to me on Tuesday. They seem pretty confident I will like the change. I sure hope I do.

I can't help but wonder about the thousands of this model shipped worldwide with the original software. I have yet to make contact with another ECR 327 owner or have a chance to operate another current version of the ECR 327.

But did run across someone with a current model Mitsubishi electric forklift that acted similar to my pallet jack. Probably made in the same Houston factory. They also were dissatisfied with their truck and also got the same "well, that's just the way they are" from their dealer tech. If this new software works I'll let them know about it.