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As an outside trainer, I maintain the following items on my PC indefinitely:
Record of Training
Pics 'n permits (digital versions)
Invoices

Actual test copies that I do not turn over to the client are maintained in my office for three years, then tossed out. However, the Record of Training does indicate the incorrect responses along with the correct answers for the supervisor to review.
  • Posted 15 Aug 2013 23:17
  • By dan_m
  • joined 14 Oct'05 - 335 messages
  • Ontario, Canada
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Fact of the week
The use of "hello" as a telephone greeting is attributed to Thomas Edison. He is said to have suggested it as a simpler alternative to other greetings, such as "Do I get you?" or "Are you there?".