I am a field tech in a small market. More and more customers, along with my company, want to quote repairs before they are started. Because we have such a diversity of equipment I am frequently attempting to quote a job I may have never done before. I understand there are many variables with each job, but are there no general repair guideline books in our industry? I once saw a booklet published by Clark that had some general guidelines for major components on their's and competitive equipment. I don't have the booklet but it does make me think there might be something out there. Anybody know of such a thing?