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You are right etharp.

I have also never heard of a dealer refusing service because the customer is disputing a bill. However, I have heard of a dealer who required a technician to pick up a check after servicing the truck. What other business do you know where the customer will wait 120 days to pay a bill and it is an accepted practice? The lift truck industry is unlike any other.
  • Posted 30 Jul 2007 07:18
  • By charlie_j
  • joined 5 Nov'04 - 46 messages
  • California, United States
Take time to do the job right the first time, or you will have to make time to do the job over

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