well duo its simple
"Isn't it amazing that the boss asks someone to do all of the research and then they make a decision without any of your input."
explanation: he already had his mind made up before he even asked, he just involved other people to make it appear like he was involving the other employees and not just making big decisions because he was the boss leaving everyone else out.


"I also get a kick out of the fact that when people buy a forklift truck on the internet they absolutely trust every word that they're being told but they take everything that a local supplier tells them with a huge grain of salt. A little backwards heh? ?
yep everything on the internet is indisputable truth and dealers are scum of the earth in thier minds because they don't get billed from the internet, they get billed by the dealer hehe ;o)

i guess if you sum it all up it all leads back to the cost, money is ALWAYS in the forefront of thier minds :o)

unfortunately they look at the cost of purchasing a lift but don't consider the service end and parts costs when they are repaired. In Toyota's case, yes they can price thier lifts very low but what is almost never considered in the decision making is the service and parts costs which I've found they make up for in the $$ loss they suffered in the sale of the lift.
Their pricing on parts and labor are rather high.