Hyster Narrow Aisle Reach Truck Mishap.

One of our employees suffered a fractured pelvis as a result of being ejected from the truck during a "tail swing" incident. Even though the deadman switch was working, the employee was pinned between the truck and a pallet rack after being ejected. There is no restraint on this lift which could have prevented the incident. Have there been any other similar incidents reported for this (or similar) lift? I plan on informing Hyster but I wanted to hear from all of you. Thanks