I can say that every Mariotti I have sold has been a huge success. John Smith will bend over backwards to make sure you get any parts you need. We had a customer bend an overhead guard on one unit. We had a new overhead guard shipped to us fully painted in 7 days. We have very few problems with them and they are definitely unique in that they will work in areas no other unit will work in. I have sold the Mychros 4 8C 10C and the newest one made in the USA. All Mariottis are expensive compared to a mainstream mass produced conventional forklift but theirs is a niche market so it is to be expected that they are more money. I say if the application fits.. buy it.