Thanks for the insight highetstacker, to be honest i only joined the group because i felt a sense of loyalty, to one of your now ex engineers that used to come into my shop. He is a lovely guy and was enlightening me to how he had been treated by this company after 17 years of committed service. I take on board what you have said there regarding the company and how they have taken it upon themselves to make many changes that are obviously detrimental to their survival. As you rightly say its the customers that should be their priority, but to sacrifice their most vital commodity, i.e. their engineers, in the way they have treated them, looks to be likely to signal the demise of this company. I understand one of the big players in this market are currently taking advantage of some of the disillusioned staff that are leaving the company, picking up staff who join them with a depth of knowledge and experience within several elements of the business.