Report this forum post

When I worked for dealer in Atlanta area. We would be periodically asked by the owner periodically to call the service departments of our competitors & survey things like standard/published service labor rates, PM, rental rates, etc. We played "I'll show you mine if you show me yours" and you know what? Nobody said no as often we were their customers for service parts, rentals 9we didn't have, etc. They want the same information - so make you sure you give them your info. Competitors are not mean folks. Hints: 1.) don't necessarily talk to the Service Manager, unless you know them they are occasionally "secretive"; 2. do offer your info first helps reduce resistance.

Oh, I was in sales when I did it & if a sale type can do it any one can!
  • Posted 28 Apr 2011 12:12
  • Modified 28 Apr 2011 12:14 by poster
  • By johnr_j
  • joined 3 Jun'06 - 1,452 messages
  • Georgia, United States
"Have An Exceptional Day!"

This is ONLY to be used to report flooding, spam, advertising and problematic (harassing, abusive or crude) posts.

Indicates mandatory field
Unicarriers FHGE35T5S
Yokohama, Japan
Used - Sale
Crown WP302020
Braeside, Melbourne, Victoria, Australia
Hire
Global Industry News
edition #1238 - 10 July 2025
This week Forkliftaction News is celebrating its 25th anniversary! A wonderful achievement given we launched at a time when just 6% of the world’s population were internet users, according to Internet World Stats . Over the coming weeks, we will be sharing stories about our history and rolling out more celebrations, so keep an eye out... Continue reading
Upcoming industry events …
September 23-25, 2025 - SÃO PAULO, Brazil
October 15-16, 2025 - Las Vegas, United States
November 25-26, 2025 - Singapore, Singapore
Upcoming in the editorial calendar
WIRELESS CHARGING
Aug 2025
MANAGING MIXED FLEETS
Oct 2025
Komatsu FD25T17
Braeside, Melbourne, Victoria, Australia
Hire
UN Forklift FGL25T
HANGZHOU, Zhejiang, China
New - Sale
Upcoming industry events …
September 23-25, 2025 - SÃO PAULO, Brazil
October 15-16, 2025 - Las Vegas, United States
November 25-26, 2025 - Singapore, Singapore
Latest job alerts …
Cleveland Ohio, United States
Columbia, SC, United States
Wentzville, MO, United States