tcmgirl,
That's what it is all about - listening & learning. When I was active in my career (retired now) I challenged myself to learn at least two new things every day about my job (how to do it better, faster & smarter, etc) & one thing about me (how to improve, etc.). Now I only want to learn one new thing about what ever I'm doing each day but still one new thing about me. If you multiple 3 ( new things) x 365 (days/yr)x 41 (years in lift trucks ) you get a big number of improvements.
Used to know folks from TCM America - Steve Duce, John Picallo (sic) I think, *** Oser, Kim Parkinson (all worked for Allis-Chalmers - including me) at a point in time) & maybe you knew/know Jere French from - C.Itoh - Houston (former TCM of the south & west).