Duodulux is also right about lift tech's not having to fix their mistakes on their own time.....like most automobile mechanics do!
Friends are very envious when they see us with a company truck, free gas. It's a big edge over them. My employer pays for training each year, sending some of us a thousand miles by plane and paying for all food and lodging and travel.
Now that the world economy is still struggling, and sales are down, we still have disgruntled techs who complain.
Our manager's asked all techs to bill the 40 hrs they are paid for, even close to 40 will do! Some have quit, others let go because they did'nt even get 60% efficiency. They found other jobs where they can "make up hours". But customers are getting wise to all the tricks some tech's pulling. Work orders have to be signed by managers at site with time stamped on arrival and departure. Also, a flat rate fee for job procedures is in place. With GPS added, only the best tech's will survive. Giving a bit of time to your employer will come a lot easier when you see all your mates lose their jobs during this tough economic global recession.