I do not see how the dealer would charge the customer being serviced for the first 30 minutes of drive time if that time is not being recorded on a time card. The time charged to the customer would start when the technician starts his time.

I agree that the employing company should not take advantage of their employees, and I do not see how not charging for a portion of their drive time is taking advantage of the employee. To me it is more than fair since the employee receives plenty of benefits related to not having to use a personal vehicle to get to and from work. Using the compnay vehicle saves the employee miles (if not a full car payment) on their personal vehicle, they will save on insurance (if you dont drive your personal vehicle as much it will save on insurance), the fuel costs (especially with fuel costs as high as they are), etc. If the employee does not agree with the employers requests, then they should do what I have suggested in previous posts and all potential issues will be resolved. Correct?