While there can be those issues with forklift trucks but not to the extent as you'll find with construction related equipment. Industrial accounts tend to be more stable than custruction customers - meaning they don't move the job site over night. Certainly a credit check needs to be done on any new customer accounts. Abuse billing is something in that rental business that is necessary, but one must have documentation & procedures in place to validate the invoice to the customer - kinda like when you rent a car. Meaning you as a customer validate the condition of the car before you leave the lot & revalidate it whne you return it - if there is a differnce you are on the hook for it.