Well first off I'm not a tech nor a Dr. I just play one on the net.

I do realize that companies do put enormous amounts of money into hiring, training, service tools, vans ect. and should expect a fair ROI. The other side of that thinking is: Good, bad or indifferent, without the service tech all those investments mean absolutely nothing. Last time I checked the van doesn't drive itself, the wrench doesn't turn itself.

Now are there techs or any employee for that matter that does not give a rats a** about giving their best effort everyday? Sure there are but at what point does management ask itself, what effects have wage, benefit cuts and threats of "If you don't like it, don't let door hit you in the a**" had on these employee's production/moral? In the last 12 months I have seen some of the best talent, techs, sales and management hired away due to the current state of affairs. Has management calculated how much of that investment and future business is lost when the 10-15-20 year tech, manager or salesman leaves?
I willing to bet that Mr. Manager duodeluxe is not able to.

Oh and to cublil, very nice on the blond hair, blue eyes and acne comment. Nice to see your true narrow mindedness come out. Your parents must be proud.

With that I leave you all with this little tidbit. As a janitor, you would be amazed at the the things I see and hear snooping around your desk and your trash while your not there! lol