I could not agree more that their needs to be some sort of standards put in place. I worked at a Hyster dealership and some of the things going on there are crazy. Hyster won't allow any one to work on fortis trucks without a tarining class and won't allow anyone except dealers to have the software and cables needed to work on the fortis and ac trucks except GM!!? How does that seem fair to a regular customer that GM is important enough to get the things they need but no one else is. But the problem stretches further up the chain to NACCO as a whole. Making it so that even between Hyster and Yale the software is not compatable. At some point someone must step in and say enough is enough when you have to pay $200 just for a dealer to show up because no one else can, no wonder the economy ***.