In a word-no! Not on my contract anyway. We do get paid commission on chargeable work, but as a region. We only get paid that if the region as a whole exceeds it's pre-allocated budget for the year. So bad debts do have some impact on salary anyway. Also the rate my company charges is of course considerably more than they pay me, fine, that's how it works. They put in the investment and take the risks and make a profit out of my efforts. If they don't then I'm probably out of a job anyway. I think that aided by technology, more and more work is being put on the service engineer these days. As well as repairing trucks it's increasingly down to us to be salesmen, deal with invoice queries, price up jobs, etc, etc. Things that only a few years ago would have been done by other people. I think the industry as a whole needs to value, support and reward us, rather than constantly looking at ways to cut our pay and conditions. (Which I think is Daryl's original point) I'm happy to say my company is pretty good on that score, and maybe that is why we are riding out this downturn better than many.