We have GPS's fitted in all vehicles. The idea was to speed up service to customers by sending the closest tech to whoever needed the fastest service. Turns out there are few people to actually monitor our movements. Everyone speeds, leaves early or comes in late.
A lot of us techs who put in an honest 40 hrs or more get ticked when we see our fellow techs at the bar on a friday afternoon, and not answer their phone for service calls. They have their 40 hrs billed....but only worked 20! It's all about making targets, as long as you bill 40 hrs, the company is happy. They dont care who you took advantage of, as long as the paperwork is done. The honest workers make up for the bottom feeders.
We have GPS's, but no one is watching