If a company runs travel and fuel charges on every work order,then in my thinking he should be paid from the time he starts his truck.Company is profiting so the should its workers.If Im not productive IE just chatting a a customer no selling or working Im not billing.Either way is fine by me if you can live with it good if not look for something new.But in your search remember all company's have some hinky thing thats going to tick someone off,The grass isnt always greener.