man!!! lots of crown lovers in here. i like crown but they (like all makers) have their issues. crown is easy to access when repairs need to be made, parts are reasonable and available but there are makers who's equipment has less down time and average costs of operation is relatively even. most of the top line lifts have their plusses and minuses and sometimes the only thing that matters is preference. (our class 2........no comment! made by guess who)