At LIFTOR we have found the following best practices that work to affect the actual injury rate in larger companies:

1. Submit operators to a content valid on-truck performance test that reflects skilled use of the make and model truck they are using, as well as the job tasks they are required to perform.

2. Administer the on-truck test by a specially trained front-line supervisory authority.

3. Require that the operator practice the criteria on-truck BEFORE attempting to pass the test.

4. On the test, ONLY include items that are important enough to safe operation that the administrator will Suspend further testing untill the operator practices the questionable criteria to a mastery level.

5 Replace classroom time with on-truck coaching/practice time.

For more information about the principles and practices of the National Lift Truck Operator Registry, you can use your web brouser to search LIFTOR.

Thanks for the informative discussion...and especially thanks to 'etharp' for his personal assistance to this first-time user!

Best wishes