An extremely large Retailer in the US did a study and found that Raymond forklifts cost 1/6 the cost for on-going maintenance over less expensive brands.
Some of the reasons:
The undercarriage uses pull rods, not threaded rods (that can strip)
Password protection (people can't steal it)
Synthetic bushings (you don't have to grease the axles)
Shorter, top-mounted handle (more maneuverable in tight places)
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