The title was originally "service engineer" but it seems to have been shortened to just engineer, and as you say that is normally a guy with a degree. More often now in the UK the term technician is used these days. And as for driving on the wrong side while wearing a lab coat, we kidded the ozies to do it and somhow they still do it in Japan. I always drive on the left when I visit the US or Canada, but the other drivers just wont take my lead! Oh yeah, and I fill up with petrol. Have a good day across the pond. And we all use PDA's