Right on Todd & Randal !!
Do not be too quick to criticise this boss because he is like so many of us in relation to offering an opinion from an illformed possition.
There is a lot of ignorance in the workplace which is the result of inaction by the legislators of the past.
The process of introduction of Registered Training Organisations into the Training & Assessment area will go a long way to improve the current situation.
We should all strive to gain knowledge before we speek on any subject. Thanks to "Forklift Action.Com" for providing this forum where we can all improve our knowlege