lifter01's opinion about Chinese forklifts is actually not right about at least one brand.
Hangcha are equal with any other manufacturer in terms of build quality and well ahead of many Japanese and US products when it comes to design and technology, particularly for lithium electrics.
I can't speak to the quality of the UK dealer for parts and service but as a Hangcha distributor for 15 years I can state from experience from sales units and our rental fleet that the trucks are well built and durable.
We were Nissan dealers for 20 years and I would put HC at least equal in quality and streets ahead in technology and factory support.