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I agree your statement about bring the seat out next PM. When I worked for a large dealership I would keep a file on all the customer's PMs. So I could phone when they would come up for their next PM and ask if they wanted any of the other repairs done at the same time.
  • Posted 1 Nov 2008 12:30
  • By Jenn
  • joined 27 Oct'08 - 8 messages
  • Alberta, Canada

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