Is your customer running demolition derbies Lifter01? Yes I'm an HC dealer (we dumped Nissan for HC and not because of price)and have sold and run in our own rental fleet for over 10 years now and in all sorts of industries including steel mills scrap yards, ports, warehouse, timber, you name it and your list of woes just doesn't fit with our experience. 10 years ago there were areas that needed improvement and HC have been great in improving design engineering and quality control and listening to us on these things. In fact after 35 years in the forklift business in my opinion HC are the equal of any other
truck in the market and way better than many much more well known brands.
Am I biased? maybe but only on the basis of what's in front of me.