Hi we have 2 identical BT LEVIO pallet trucks which both worked exactly the same way but on 1 truck when trying to use it in pedestrian mode (footplate up and arms down) it will not move and displays the error 'gate'
It works normally with the arms up and footplate down (ride on mode)
I have been through the info and programming menus but nothing seems to be changeable
Can the system be reset to factory settings or is there something else I can do to enable pedestrian mode again